(CAR ACCIDENT PHOTO)

INSURANCE DETAIL:

Policy Coverage

Our Motor insurance Policy is governed by the Indian Motor Tariff. It covers you for: Loss or damage to your vehicle: The policy covers you against any loss or damage caused to the vehicle due to the following natural and man made calamities.

Natural Calamities – Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide.

Man made Calamities – Burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air.

Personal accident cover: The motor insurance provides compulsory personal accident cover of Rs. 2 lakhs for individual owner driver of the vehicle insured while travelling in, mounting or dismounting from the car. You can also opt for a personal accident cover for passengers.

Third party legal liability: This protects you against legal liability arising due to accidental damages
- Any permanent injury/ death of a person
- Any damage caused to the property.

Need for Policy

The number of road accidents in India is estimated to be three times vis-a-vis developed countries. The number of accidents for 1000 vehicles in India is as high as 35 while the figure ranges from 4 to 10 in developed countries

Comprehensive Car Insurance serves as an add-on to the mandatory third-party cover and protects the car owner from financial losses, caused by damage or theft of the vehicle Sum insured

The vehicles are insured at a fixed value called the Insured’s Declared Value (IDV). IDV is calculated on the basis of the manufacturer’s listed selling price of the vehicle (plus the listed price of any accessories) after deducting the depreciation for every year as per the schedule provided by the Indian Motor Tariff.

If the price of any electrical and / or electronic item installed in the vehicle is not included in the manufacturer’s listed selling price, then the actual value (after depreciation) of this item can be added to the sum insured over and above the IDV.

Claim Procedure

In case of motor insurance claim, you can avail cashless facility for the repair of your car in any of our cashless garage network. However, If the car is serviced in a garage outside the purview of our network, then you can claim reimbursement for the same.

In Case of an Accident

Note the number of the other vehicle involved in the accident, if any.

Note down the names and contact details of witnesses, if any.

Contact our toll free number 1800 209 8888. Get your claim number / reference number. Call centre representative will provide you the details of documents required for claim processing and also details of our preferred garage, where cashless repair facility can be availed.

File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages.

After Registering the Claim

Our customer service manager will contact you within 24 hours of registering the claim.

Submit the copy of documents to the dealer / CSM and get verified with the originals.

Our CSM will get the estimate for the repairs of your vehicle and give spot approval after assessment.

After completion of repair at our preferred garage we will make payment of our share of the loss directly to the garage.

The insured to pay the excess mentioned in the policy and depreciation, salvage etc informed by the CSM
Documents Required
For Accident Claim
Claim form duly signed *
RC copy of the vehicle
Driving license copy**
Policy copy (First two pages)
FIR on a case-to-case basis
Original estimate
Original repair invoice, payment receipt (for cashless garage, only repair invoice)
For Theft Claims
Claim form duly signed*
RC copy of the vehicle with all original keys
Driving license copy
Original policy copy
Original FIR copy

RTO transfer papers duly signed along with Form 28, 29, 30 and Form 35 (if hypothecated)
Final report – A no trace report from the police saying that the vehicle cannot be located.

For Third Party Claims
Claim form duly signed*
Police FIR copy
Driving license copy
Policy copy
RC copy of the vehicle
* Stamp required in case of company registered vehicle
** Original documents